Chip Conley spoke to Googlers in Mountain View on February 16, 2011 about his book Peak: How Great Companies Get Their Mojo from Maslow.
Chip Conley is an American hotelier, hospitality entrepreneur, author, and speaker. Conley is the founder of Joie de Vivre Hospitality, which he began in 1987 at age 26 and held the position of CEO for nearly 24 years.
Chip Conley's company was suddenly undercapitalized and overexposed in the post-dot.com, post-9/11 economy. This book explores how Conley's company "the second largest boutique hotelier in the world" overcame the storm that hit the travel industry by applying Maslow's theory to what Conley identifies as the key Relationship Truths in business with Employees, Customers and Investors.Find out more